Home>Knowledge Base>Billing>Why is the bandwidth figure in my statistics different than on my invoice?
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Article ID25
Created On10/15/2008
Modified10/15/2008
Why is the bandwidth figure in my statistics different than on my invoice?
The statistics program works by analysing your log files. It does not count FTP traffic, certain types of multimedia files, and various other file types that may be sent from your web site. You are charged according to the number generated by our Cisco NetFlow software. It monitors every packet in and out of your website, providing an accurate count of bandwidth usage. Your may view bandwidth usage for the current month by logging into your Control Panel.