Open Outlook Express.  If you are using Outlook Express for the first time, a wizard will appear, and you can skip the first step.  If you are adding your Pacific Online email to an existing Outlook Express program,  please open the Tools menu, and select “Accounts” .

Click “Add” and then select “Mail…”

Enter your display name.  This is the name that will appear in your email recipients inbox when you send them an email.  Most people enter their first and last name in this field.  Click Next.

Enter your complete email address.  Click Next.

Ensure that POP3 is selected for incoming Mail server.

The incoming mail server name is pop.pacificonline.com.

The outgoing mail server name is smtp.pacificonline.com.  Click Next.

Your Account Name is your complete email address.

Enter in your email password, and if desired, check “remember password”.   Click Next.

Click Finish.

You should now be back in the “Internet Accounts” window.  If you are not, go back to Tools/Accounts to access the window.

Highlight the account you just added.  It will most likely be named “pop.pacificonline.com”.  Click Properties.

You should now see a screen which looks like this:

Click on the Servers tab, and check the box next to “ my server requires authentication” under the Outgoing Mail Server heading.

Click on the Advanced tab.

Change the Outgoing Mail (SMTP) port from 25 to 587.

Click Ok.

Your Outlook Express program is now set up and ready for use with your Pacific Online email account.