Please be advised that we will be conducting maintenance on a storage array used by one or more of your accounts. The maintenance will begin at 11:30 PM (Pacific Time) on Saturday, August 7th, 2010 and last for approximately 3 hours. During this maintenance window all hosting accounts on our Windows 2003 platform will be unavailable. Email, dedicated servers, domain names, and sites on the Pacific Online Cloud will not be affected. This maintenance window is necessary to facilitate an upgrade ...

Pacific Online is pleased to announce that we have achieved Gold level Partner status with Microsoft! Microsoft Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft. Microsoft Gold Certified Partners are proven to have the knowledge, skills and commitment to help you implement technology solutions that match your exact business needs. To gain accreditation and the right to use Micr...

Please be advised that we will be performing planned hardware maintenance on our mail servers on Saturday, January 23rd 2010. The maintenance will be performed between 11:30pm and 5:00am Pacific Time. We will take all possible measures to minimize this maintenance window. During this maintenance period our webmail interface and POP service will be inaccessible, however, no mail will be lost, and all existing mail settings will be retained. If you have any questions or concerns please contact ...

Pacific Online is pleased to announce a new feature added to the Domain Management Console. Domain Forwarding will allow you to redirect all web traffic for your domain to the URL you specify. When a domain is set to forward a visitor to another page, the domain's name does not stay in the web browser's URL bar. Instead, the new page's URL is displayed. Please note that this feature is available only for domains registered with Pacific Online. To transfer your domain to us, please contact ...

Pacific Online is pleased to announce an increase in our webmail storage. Each mailbox has now been increased to 1GB of data. There is no pooled limits for an entire domain - each box is allowed 1GB of space, regardless of the number of accounts. To maximize your mailbox space, ensure that your junkmail and deleted items folders are emptied on a regular basis. All messages in your inbox may be downloaded via POP for archiving. If you need any help with this at all, please do not hesitate ...

Please be advised that tonight we will be performing maintenance on a storage array that serves content to our Windows 2003 web hosting servers. The maintenance will be performed between 12:00am and 2:00am Pacific Time. During this window our Windows 2003 web servers may experience periodic outages. We will take all possible measures to minimize this maintenance window. This maintenance is being performed outside our usual maintenance window as a precautionary measure to check for any possible ...

In the early hours of Thursday October 15th, one Windows 2000 server failed during our regular maintenance. The server proved unrecoverable, and all sites were moved to a comparable system late Thursday night. All data was restored via backup, and ODBC requests etc were manually added on Friday, October 16th. IP Addresses, User IDs and FTP accounts were migrated with the data - no clients should be impacted by changes in these areas. Statistics have been imported, and all clients with an SS...

Pacific Online is pleased to announce that we have increased the number of email accounts included in an Email-Only package. Effective immediately, our email-only package will include 50 email accounts, twice our previous limit of 25! All Email-Only customers will see this change on their next invoice. We welcome your feedback. If you have any comments or questions about this, please contact us.

We are pleased to announce our new SQL backup tool, accessible through your control panel. This tool will allow you to backup and restore your SQL 2000 or SQL 2005 database, download a backup of your database to your desktop, or easily import your local database to Pacific Online. With just a few point and clicks, you will have full, realtime access to your data. Please give it a try and let us know what you think.

When one of our gateway servers was patched last night, the spam filters on that server were set to default controls. 50% of your spam was still filtered, but you may be seeing higher than usual spam delivered between 2 am and 7am PST this morning. All settings have been restored - everything should act as normal going forward. If you have been receiving extra spam all week, or continue to receive higher than usual levels of spam after this point, please Contact Us to review your custom spam ...